Privacy Policy

Last Updated: 3/13/2025

HTC Commercial Flooring (“Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or engage with our services.

1. Information We Collect

1. Personal Information: We may collect personal data you voluntarily provide to us, such as your name, email address, phone number, and company name when you:

   • Submit inquiries through our online forms
   • Sign up for our newsletter or mailing list
   • Request a quote or further information about our services

2. Usage Data: We may automatically collect certain information about how you access and use our website, including:

   • IP address
   • Browser type and version
   • Pages visited and time spent
   • The time and date of your visit
   • Other diagnostic data

3. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track user activity on our site and to remember certain user preferences. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and maintain our website and services
• Respond to inquiries, questions, and requests
• Improve and personalize user experience
• Send marketing or promotional materials (only if you have opted in)
• Monitor site usage and analyze trends
• Detect, prevent, and address technical or security issues

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, perform service-related tasks, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic storage or transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

• Access and Update: You may request access to or update your personal information.
• Opt-Out: You may opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in any email or by contacting us.
• Deletion: You may have the right to request deletion of your personal data, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the relevant minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us. If we learn that we have collected personal data from a child without verification of parental consent, we take steps to remove that data.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our data handling practices.